Zoho CRM Pricing
- Sales pricing
- $14/mo at the smallest
- Free plan
Zoho CRM pricing starts at $14 a month, which is $168 over twelve months. There is a free plan, and a trial on the paid tiers: 15 days.
Opens the vendor's own pricing page. Figures here were read from it on 19 August 2026.
Zoho CRM pricing at a glance
| Entry price | Free for up to 3 users; Standard from $14 per user/month billed annually |
|---|---|
| Smallest invoice | $14 a month, or $168 a year |
| How that is reached | Standard at $14 a month |
| Seat minimum | None on the entry plan |
| Free plan | Yes |
| Free trial | 15 days |
| How it charges | freemium |
| Prices read from | The vendor's own pricing page |
| Last checked | 19 August 2026 |
Every Zoho CRM plan and what it costs
Read from the vendor's own pricing page on 19 August 2026. Charged as freemium. Free trial: 15 days.
| Plan | Price | Billing | What it is |
|---|---|---|---|
| Free | $0 | per month | Up to 3 users with basic lead and contact management |
| Standard | $14 | per month | per user, billed annually - Pipelines, scoring rules, mass email and basic dashboards |
| Professional | $23 | per month | per user, billed annually - Adds workflow automation, inventory management and validation rules |
| Enterprise | $40 | per month | per user, billed annually - Adds Zia AI, advanced customisation and multi-user portals |
| Ultimate | $52 | per month | per user, billed annually - Adds enhanced analytics and higher feature limits |
What Zoho CRM actually costs over a year
A monthly price is not the same thing as a monthly contract. These are the plans above resolved both ways, per seat or unit where the plan is charged that way. Where a vendor quotes only a yearly figure it is divided by twelve rather than left out, and the Quoted column says which figure the vendor actually publishes.
| Plan | Quoted | Monthly | Over 12 months |
|---|---|---|---|
| Standardper user, billed annually | per month | $14 | $168 |
| Professionalper user, billed annually | per month | $23 | $276 |
| Enterpriseper user, billed annually | per month | $40 | $480 |
| Ultimateper user, billed annually | per month | $52 | $624 |
Cancelling Zoho CRM, and getting money back
Read from the published Zoho CRM terms on 18 September 2026. These are the terms, not legal advice: consumer law where you live may give you rights the terms do not mention.
| When you cancel | Subscriptions auto-renew until cancelled, with an email before each renewal stating the amount and a receipt after it. Zoho refunds in full if you cancel up to five business days after a monthly renewal, or fifteen days after an annual one. |
|---|---|
| Changing mid-term | Partially downgrading an annual subscription - fewer licences, a lower edition, a dropped add-on - is credited as an extension of the subscription rather than money back. An account terminated for a terms violation gets no refund, full or pro-rated. |
Zoho FAQ, refund policy ↗ · read 18 September 2026
Zoho CRM pricing against its competitors
Compared on the smallest invoice each vendor will accept, not on the advertised per-seat rate. Where a product has a seat minimum, the figure below is the minimum times the rate, because that is the cheque you would actually write.
| Product | Cheapest paid entry | Free plan | Against Zoho CRM |
|---|---|---|---|
| HubSpot | $7 a month | Yes | −$7 a month (−50%) |
| Zoho CRM | $14 a month | Yes | This product |
| Salesforce | $25 a month | Yes | +$11 a month (+79%) |
Which Zoho CRM plan should you buy?
| Your situation | Recommended | Why |
|---|---|---|
| You are a very small team testing a CRM | Free | Limited users and features, but genuinely usable for a first pipeline. |
| You need a working CRM at the lowest credible cost | Standard | The entry paid tier, and dramatically cheaper per seat than Salesforce or HubSpot. |
| You need automation and deeper customisation | Professional or Enterprise | Where most Zoho CRM buyers settle, still well below competitor pricing. |
| You use several Zoho products | Consider Zoho One | The bundle changes the arithmetic substantially if you adopt the wider suite. |
| Interface polish matters to your team | Consider Pipedrive or HubSpot instead | Zoho's capability per dollar is excellent; its interface consistency is not its strength, and reps who dislike a CRM do not update it. |
Zoho licensing costs
Every other Zoho product priced on this site, with the smallest invoice each will accept and the specific questions answered for it.
- Zoho Books pricing - from $15 a month on Standard
The price comparison that matters
Set Zoho Enterprise at $40 per user per month against Salesforce Enterprise at $175 and HubSpot Professional, and the gap is not marginal. For a fifteen-person sales team that is roughly $24,000 a year in difference. The honest question is not whether Zoho matches Salesforce feature for feature, but whether the features you would actually use are present. For most mid-market teams they are.
Where the savings are recovered
Two places. First, configuration: Zoho gives you the tools but less guidance, so the setup work you would have paid a Salesforce consultant to do lands internally. Second, support: responses are slower and documentation is patchier, which costs time when something breaks.
Budget for someone owning the implementation. If nobody can, the cheaper licence is a false economy.
The suite is the strategic argument
Zoho sells over fifty applications, and they share data properly. A company can run CRM, help desk, accounting, email marketing, HR and project management on one vendor for less than a single competitor’s CRM. That consolidation is genuinely valuable to a growing business, and it is why Zoho retains customers who could afford to leave.
Where it is the wrong choice
Enterprises with complex, regulated sales processes should still look at Salesforce, mainly for the depth of available expertise. Teams who need marketing automation as the primary engine will find HubSpot better built for it. And organisations that judge software on interface quality will find Zoho a hard sell internally regardless of what it does.
Zoho CRM questions, answered
- Does Zoho CRM have a free plan or free trial?
- Zoho CRM has a free plan. A free trial is available: 15 days.
- Can I self-host Zoho CRM?
- No. Zoho CRM is a hosted service only, so your data lives on the vendor's infrastructure.
Opens the vendor's own pricing page. Figures here were read from it on 19 August 2026.
What this profile is based on
Nobody here has used Zoho CRM. This profile is desk research: prices read from the pages cited below, on the dates shown , from one primary source , with 2 captures taken by us . How we research a profile.
Where Zoho CRM appears on this site
- Another profile Pipedrive names it as a competitor
- Another profile Twenty picks it for most built-in sales functionality per dollar
Counts pages on this site that name the product by choice - price guides, pricing question pages, deal records and other profiles. Category and directory indexes list everything automatically and are not counted.
Provenance and freshness
What has changed
-
August 2026
- Prices re-read for the CRM guide; Standard US$14, Professional US$23 and Enterprise US$40 a user unchanged
- Recorded that Bigin Express sits below CRM Standard at US$7 a user a month
-
August 2026
- Pricing verified
- Added plan picker and verdicts
Sources & verification
Facts on this page were read from the sources below on the dates shown. Where a vendor does not publish a figure, we record it as not disclosed rather than estimating it.
- Zoho CRM pricing - checked 19 August 2026
Spotted something out of date? Email contact@everyany.one and we will re-check it. Corrections are logged on the page.