Microsoft Dynamics 365 Pricing
- Sales pricing
- $65/mo at the smallest
Microsoft Dynamics 365 costs $65 to $150 per user a month across the 3 plans with a published price, and one user on Sales Professional is $780 over twelve months. There is no free plan, but there is a trial: 30 days.
Opens the vendor's own pricing page. Figures here were read from it on 19 August 2026.
Microsoft Dynamics 365 pricing at a glance
| Entry price | Sales Professional from $65.00 per user/month |
|---|---|
| Smallest invoice | $65 a month, or $780 a year |
| How that is reached | Sales Professional at $65 a month |
| Seat minimum | None on the entry plan |
| Free plan | No |
| Free trial | 30 days |
| How it charges | subscription |
| Prices read from | The vendor's own pricing page |
| Last checked | 19 August 2026 |
How much does Microsoft Dynamics 365 cost?
Read from the vendor's own pricing page on 19 August 2026. Charged as subscription. Free trial: 30 days.
| Plan | Price | Billing | What it is |
|---|---|---|---|
| Sales Professional | $65.00 | per month | per user - Core sales force automation and pipeline management |
| Sales Enterprise | $105.00 | per month | per user - Adds customisation, forecasting and Copilot agentic capabilities |
| Sales Premium | $150.00 | per month | per user - Adds conversation intelligence and predictive scoring |
| Other applications Add-on | Priced separately | Negotiated | Customer Service, Finance, Supply Chain and Field Service licensed individually |
What Microsoft Dynamics 365 actually costs over a year
A monthly price is not the same thing as a monthly contract. These are the plans above resolved both ways, per seat or unit where the plan is charged that way. Where a vendor quotes only a yearly figure it is divided by twelve rather than left out, and the Quoted column says which figure the vendor actually publishes.
| Plan | Quoted | Monthly | Over 12 months |
|---|---|---|---|
| Sales Professionalper user | per month | $65 | $780 |
| Sales Enterpriseper user | per month | $105 | $1,260 |
| Sales Premiumper user | per month | $150 | $1,800 |
Cancelling Microsoft Dynamics 365, and getting money back
Read from the published Microsoft Dynamics 365 terms on 18 September 2026. These are the terms, not legal advice: consumer law where you live may give you rights the terms do not mention.
| Refund window | 30 days |
|---|---|
| When you cancel | Cancelling within 30 days of the initial purchase, or before the first recurring charge if that comes sooner, earns a refund. Microsoft also refunds the most recent recurring charge if you cancel within 30 days of it. |
| Changing mid-term | That second right is used once per Microsoft account per product, and covers direct purchases rather than prepaid retail codes. Prorated refunds after billing vary by country: any time in Canada, France, Israel and Korea among others, within 14 days in some regions, and not at all in the rest. |
Microsoft subscription refund policy ↗ · read 18 September 2026
Microsoft Dynamics 365 pricing over time
Read from 27 archived captures of the vendor's pricing page , spanning June 2024 to May 2026. Every figure below links to the capture it came from, so you can check it against the page as it stood on the day.
- Sales Enterprise changed once between 12 June 2024 and 13 May 2026, from $95.00 per user to $105.00 per user, up 10.5% overall.
- Sales Premium changed once between 12 June 2024 and 13 May 2026, from $135.00 per user to $150.00 per user, up 11.1% overall.
- Sales Professional has been published at $65.00 per user in every capture we read, from 12 June 2024 to 13 May 2026.
Sales Enterprise
Sales Premium
Sales Professional
| Published price | Charged | Seen from | Last seen | Capture |
|---|---|---|---|---|
| $65.00 | per user | 12 June 2024 | 13 May 2026 | Archive |
Compiled 18 September 2026 from the Internet Archive Wayback Machine. Plan names were matched against the archived page text and the first currency-anchored figure within 160 characters was recorded, rejecting any figure with a competing plan name standing between it and the name it was matched to. The currency and the unit were read from each capture rather than assumed: captures served in a currency other than $, and captures where no plan name sat beside a figure, are listed as unread rather than dropped. Archived pages show the price as served to the archive's crawler, which may differ by region from the price you are shown.
Microsoft Dynamics 365 pricing against its competitors
Compared on the smallest invoice each vendor will accept, not on the advertised per-seat rate. Where a product has a seat minimum, the figure below is the minimum times the rate, because that is the cheque you would actually write.
| Product | Cheapest paid entry | Free plan | Against Microsoft Dynamics 365 |
|---|---|---|---|
| HubSpot | $7 a month | Yes | −$58 a month (−89%) |
| Salesforce | $25 a month | Yes | −$40 a month (−62%) |
| Microsoft Dynamics 365 | $65 a month | No | This product |
Which Microsoft Dynamics 365 plan should you buy?
| Your situation | Recommended | Why |
|---|---|---|
| You need core sales force automation | Sales Professional | $65 per user a month. The entry point, and already dearer than most standalone CRMs. |
| You need customisation, forecasting and Copilot | Sales Enterprise | $105 per user, and the tier most Dynamics buyers actually end up on. |
| You need conversation intelligence and predictive scoring | Sales Premium | $150 per user. Bought for the analytics rather than the CRM itself. |
| You also need service, finance or supply chain | Budget each application separately | Customer Service, Finance, Supply Chain and Field Service are licensed individually. The Sales price is one line of the eventual bill. |
| You need a CRM working this month | Do not buy Dynamics 365 | Implementation is a project needing a partner or an internal admin. HubSpot or Pipedrive will be live in days. |
Specific Microsoft Dynamics 365 pricing questions
Each of these is a question with a different answer from the one above, so each has its own page rather than a paragraph on this one.
- Dynamics 365 Business Central Pricing Business Central costs $80.00 per user a month on Essentials, $110.00 on Premium and $8.00 for a Team Members licence, all paid yearly.
- Dynamics 365 CRM Cost Per User Dynamics 365 Sales costs $65.00, $105.00 or $150.00 per user a month, with a 30-day trial and no free plan. Other Dynamics applications are licensed and priced separately.
- Dynamics 365 UK Pricing Prices in pounds for UK buyers, excluding VAT.
- Is Dynamics 365 Included in Microsoft 365? No. Dynamics 365 is a separate purchase from Microsoft 365. Sales Professional adds $65.00 per user a month on top of a Microsoft 365 subscription, which itself runs $7.00 to $32.00 per user.
Microsoft licensing costs
Every other Microsoft product priced on this site, with the smallest invoice each will accept and the specific questions answered for it.
- Microsoft 365 pricing - from $7 a month on Business Basic
- Microsoft Copilot pricing - from $21 a month on Microsoft 365 Copilot Business
- Microsoft Power BI pricing - from $14 a month on Power BI Pro
- Microsoft Teams pricing - from $4 a month on Teams Essentials
Licensing is per application, not per platform
The single most important thing to understand before budgeting: Dynamics 365 is not one product with tiers. Sales, Customer Service, Field Service, Finance and Supply Chain are separately licensed applications with their own prices. The figures on this page are Sales only. An organisation wanting CRM and ERP is buying several products, and attach pricing for subsequent applications differs from the first.
Where the real discount lives
Published prices are the starting point rather than what enterprises pay. Dynamics is frequently negotiated inside a wider Microsoft agreement alongside Microsoft 365 and Azure, and the effective rate can be materially below list. If you are already a substantial Microsoft customer, this is the strongest commercial argument for choosing it, and it will not appear on any pricing page.
Dynamics or Salesforce?
Salesforce remains more configurable, better documented and supported by a far larger consultancy and app ecosystem. Dynamics wins when the surrounding estate is Microsoft: identity, Teams, Excel, Power BI and Azure all working without integration effort. The honest test is whether your organisation’s centre of gravity is already Microsoft. If it is not, the integration advantage disappears and Salesforce is usually the better product.
What to check before committing
Confirm which applications you actually need and price them together, including attach rates. Confirm whether Copilot capabilities you saw demonstrated are in your tier, because they sit at Enterprise and above. And confirm partner availability in your region, since implementation quality varies more here than with the market leader.
Microsoft Dynamics 365 questions, answered
- Does Microsoft Dynamics 365 have a free plan or free trial?
- Microsoft Dynamics 365 has no free plan. A free trial is available: 30 days.
- Can I self-host Microsoft Dynamics 365?
- No. Microsoft Dynamics 365 is a hosted service only, so your data lives on the vendor's infrastructure.
Opens the vendor's own pricing page. Figures here were read from it on 19 August 2026.
What this profile is based on
Nobody here has used Microsoft Dynamics 365. This profile is desk research: prices read from the pages cited below, on the dates shown , from one primary source , with 2 captures taken by us . How we research a profile.
Where Microsoft Dynamics 365 appears on this site
- Pricing question Dynamics 365 Business Central Pricing answers "dynamics 365 business central pricing"
- Pricing question Dynamics 365 CRM Cost Per User answers "dynamics 365 crm cost per user"
- Pricing question Dynamics 365 UK Pricing answers "dynamics 365 uk pricing"
- Pricing question Is Dynamics 365 Included in Microsoft 365? answers "is dynamics 365 included in microsoft 365"
Counts pages on this site that name the product by choice - price guides, pricing question pages, deal records and other profiles. Category and directory indexes list everything automatically and are not counted.
Provenance and freshness
What has changed
-
August 2026
- Prices re-read for the CRM guide; Sales Professional $65, Sales Enterprise $105 and Sales Premium $150 a user, paid yearly
-
August 2026
- Per-user pricing re-verified after Microsoft moved the pricing page
- Added plan picker and verdicts
Sources & verification
Facts on this page were read from the sources below on the dates shown. Where a vendor does not publish a figure, we record it as not disclosed rather than estimating it.
- Dynamics 365 Sales pricing - checked 19 August 2026
Spotted something out of date? Email contact@everyany.one and we will re-check it. Corrections are logged on the page.